Effective Date: 22/10/2024

At MyBizHRM, we strive to provide high-quality human resource management services. However, we understand that circumstances may arise where you may need to request a refund or cancel your subscription. Please review our refund and cancellation policy outlined below.

1. Subscription Plans

MyBizHRM offers both monthly and annual subscription plans. Our services are subscription-based, and payment is processed at the beginning of each subscription period.

2. Cancellations

• Monthly Subscription: You can cancel your monthly subscription at any time before the renewal date to avoid being charged for the next billing cycle. Once canceled, your subscription will remain active until the end of the current billing cycle, after which you will lose access to the service.

• Annual Subscription: For annual subscriptions, cancellation can be made at any time during the subscription period. However, the service will remain active until the end of the annual billing cycle, after which you will not be charged for the next year.

3. Refund Policy

• Monthly Subscription: Refunds for monthly subscriptions will not be provided once the payment is made. However, if you believe there has been an error in the billing, please contact our support team within 7 days of the transaction date, and we will review your case.

• Annual Subscription: We offer a 14-day refund policy for annual subscriptions. If you are unsatisfied with the service within the first 14 days of the purchase, you may request a full refund. After 14 days, no refunds will be issued for annual plans.

4. Exceptions

Refunds will not be provided under the following circumstances:

• Violation of our Terms of Service.
• Downtime or technical issues caused by factors outside of our control.
• Changes in your business circumstances (e.g., switching to a different HR management platform).

5. How to Request a Refund

To request a refund, please contact our support team at support@mybizhrm.com with the following details:

• Your full name
• Email address used for the subscription
• Date of the transaction
• Reason for the refund request

Our team will review your request within 7 business days and will notify you of the outcome via email.

6. Amendments to Policy

We reserve the right to update or modify this refund and cancellation policy at any time. Any changes will be communicated to our users via email or through updates on our website.

For any questions regarding this policy, feel free to contact us at support@mybizhrm.com.